Please read this Privacy Policy carefully before using the Black Knight Roofing website. Your access to and use of this website is conditioned on your acceptance of this Privacy Policy. This policy applies to visitors, users, customers, and others who access or use the website.
By accessing or using this website, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, you should not use the website.
Information We Collect
We collect information that you voluntarily provide through this website or through communications with us.
- Name
- Phone number
- Email address
- Property address, ZIP code, or project location details if submitted
- Requested service type
- Project notes, questions, or message content you provide
We may also collect technical and usage information associated with use of the website, such as your IP address, browser type, device or operating-system information, referring source, domain information, pages viewed, and general interaction data.
If you contact us by phone, email, text message, or website form, we may retain the information you provide in those communications so we can respond, provide service, and maintain customer records.
How We Use Information
We may use the information collected through the website for the following purposes:
- Responding to quote requests, inspection requests, and general inquiries
- Providing customer service and communicating about requested services
- Scheduling consultations, inspections, follow-ups, and project-related updates
- Operating, maintaining, evaluating, and improving our website and service experience
- Marketing and advertising related to our services
- Analytics and website-performance measurement
- Detecting, preventing, or investigating fraud, abuse, or security incidents
We ask that you avoid submitting sensitive personal information through the website unless it is reasonably necessary for us to assist you.
Google Analytics
We may use Google Analytics to better understand website usage and visitor behavior. Google Analytics may collect information such as pages visited, device details, browser information, IP-based usage data, and interaction patterns to help us improve the website and measure marketing effectiveness.
If you would like to opt out of Google Analytics, you can review Google's opt-out tool here: Google Analytics Opt-out Browser Add-on .
Cookies
This website may use cookies and similar technologies to improve functionality, remember preferences, support analytics, and better understand how visitors use the website. Cookies may also help us recognize returning visitors and evaluate how visitors interact with pages, content, and advertising.
Most browsers automatically accept cookies, but you can usually adjust your browser settings to decline or delete cookies. Disabling cookies may affect some features or functionality of the website.
Google reCAPTCHA and Security Services
This site references Google reCAPTCHA to help protect forms and reduce spam or automated abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service .
Text Communication
If you provide your phone number, Black Knight Roofing may contact you by call or text message regarding your inquiry, requested services, appointments, project updates, promotions, or related follow-up communications.
By submitting your phone number through our website or otherwise providing it to us, you authorize us to send you text messages related to your inquiry or our services. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and service plan.
You can opt out of marketing or non-essential text communications at any time by replying STOP to a message. If you need assistance, you may reply HELP where applicable or contact us directly at (970) 888-7230 or support@blackknightroofing.com.
Sharing and Disclosure
We do not sell personal information collected through this website, and we do not share mobile phone numbers with third parties for their own marketing or promotional purposes.
We may share information in limited circumstances, including:
- With service providers who help us operate the website, communications, analytics, or customer-service workflows
- When necessary to comply with law, legal process, or governmental request
- To protect our rights, property, safety, website operations, customers, or the public
- To investigate fraud, misuse, security incidents, or suspected unlawful activity
Data Retention
We retain information for as long as reasonably necessary to respond to your request, provide customer support, maintain business records, support marketing and service communications, and satisfy operational, legal, or warranty-related needs.
Your Choices
You may choose not to submit forms or provide certain information, but doing so may limit our ability to respond to you or provide requested services. If you want to review, update, correct, or request deletion of information you have provided to us, please contact us using the information below.
Links to Other Websites
This website may contain links to third-party websites or services. We are not responsible for the content, policies, or privacy practices of those third-party sites. We encourage you to review the privacy policies of any external site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time by posting a revised version on this page. Your continued use of the website after any updates are posted means you accept the revised policy.
Contact Us About Privacy
If you have privacy questions, concerns, or requests, contact Black Knight Roofing at support@blackknightroofing.com, (970) 888-7230, or by mail at 865 Draw St, Lochbuie, CO 80603.
Related Pages
You can also review our Terms of Use, Accessibility, and Company Info pages.
